1. The short version
2. How to cancel
- From WhatsApp — message Fixo, open your plan menu and choose cancel, or simply tell us you want to cancel at +91 99782 29977.
- From the dashboard — log in at myaccount.getfixo.app, open Billing and choose Cancel subscription.
You will receive a confirmation on WhatsApp once the cancellation is registered.
3. What happens after you cancel
- Auto-renewal stops immediately — you will not be charged again.
- Your paid features stay active until the end of the billing period you have already paid for.
- After that, your account moves to the Free plan automatically. Your tasks, team and history stay intact — nothing is deleted.
- Features beyond the Free plan (such as voice notes or escalation alerts) stop working until you resubscribe.
4. Rejoining
You can resubscribe anytime from WhatsApp or the dashboard, and your paid features switch back on instantly. Your data will be exactly where you left it.
5. Refunds on cancellation
Cancelling stops future charges; it does not by itself trigger a refund for the current period. Refund eligibility (including the 7-day money-back guarantee on a first payment) is covered by our Refund Policy.
6. Cancelling your account entirely
If you want to close your Fixo account and delete your business data — not just stop paying — contact support@getfixo.app and we will action it as described in our Privacy Policy.
7. Cancellation by us
We may cancel or suspend a subscription for material breach of our Terms of Service or misuse of the service. Where reasonable, we will warn you first.
8. Questions
WhatsApp +91 99782 29977 · support@getfixo.app